Warranty Center

Customers are the focus of all that we do
Warranty Registration
Activate your extended warranty in a few simple steps to protect your appliances for peace of mind.
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Warranty Status Check
Quickly check the warranty status of your product by simply entering your Amazon Order number.
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Warranty Registration

Name is required
Email is required
Amazon Order ID / Shopify Order Number / Redemption Code is required
Notes:Valid for all Gautye products purchased on Shopify/Amazon/Tiktok. Buyers from other commercial platforms or received it as a gift, please contact us.
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Was the product and packaging in good condition when it arrived?
Did you find all accessories clearly listed and included in the box?
Which area are you most likely to use this cleaner for?
Do you know about our after-sales warranty service?
You are the best!

We will send you a free replacement brush head voucher within 5 minutes as a thank-you gift for participating in the survey.
 When you email Gautye customer service, please remember to include your shipping address so we can promptly send you a replacement brush head or a brand-new steam cleaner.


We’d love your help... to better improve and enhance our pre-sales and after-sales service.

No, I don't want to help.
Of course! Let's get started!
Thank you! You're too kind

People always want to know:

Why did you choose to buy this instead of others?

What are your expectations for this product?

Click to light up the stars on Amazon now

🔔No link? You can share your experience with us through the Amazon app

We feel sorry and guilty.

We are committed to helping you resolve any unpleasant situations.

If you are not satisfied with the product or encounter any issues, we offer:

1. Free replacement

2. Full refund

No return is required for defective or unsatisfactory items.

Additionally, your warranty will be extended by one year, and we will provide you with a lifetime supply of a full set of replacement brush heads – free of charge.

Please contact us via the email or WhatsApp below.

gautyestore@gautyestore.com

WhatsAPP: +1 （215）833-6715

We will respond to you within 24 business hours and provide an appropriate solution. Thank you once again for being our valued customer.

Congratulations!

Warranty registrationFinished
Welcome to the our fam!
We hope you enjoy!

cu451909@163.com

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